Below the FAQ, you'll find some common concerns.
If you have other questions, please just send it to hello@huxxe.ae.
Need Help?
If you have an issue or question that requires immediate assistance, you can contact at +971 504944558.
If we aren’t available, drop us an email and we will get back to you as soon as possible
Online Store FAQ
You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.
You can also easily make reorders afterwards by clicking the “reorder” button on any of your previously made orders. After clicking the “reorder” button the cart will open and you can change quantities or products.
Speeding up the process. By ordering online you will you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.
Traceability: You will have easy access to all of your previous orders any time you want.
Reordering: you can make a re-order anytime based on your previous orders by only couple of clicks. This will save time and effort as you don’t need to go through all the documents and emails from the past.
Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can't make the payment, please contact hello@huxxe.ae notify us about the problem. We can manage the order manually.
If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product. Please contact +971 504944558 or hello@huxxe.ae
If you have question regarding our online store (ordering, account questions, technical questions), Please contact +971 504944558 or hello@huxxe.ae
Our web store is secured with SSL certificate. This means the information you input is encrypted and it will not be available for third parties.
Please contact our customer service by phone, email or chat ( Call or Chat: +971 504944558 or Email: hello@huxxe.ae)
2/ Capture screenshot or video for the issue you get.
3/ Specify which template and version you are using.
4/ Describe clearly how to reproduce the issue.
5/ Submit a support ticket at here: https://halosoft.ticksy.com/. Our support team will get back to you soonest, please help us to wait.
Yes, You can. Further, you can contact our customer service by phone, email, or chat ( Call or Chat: +971 504944558 or Email: hello@huxxe.ae)